PathFolk Privacy Policy

Effective: October 13, 2026

The short version

PathFolk connects people with licensed financial professionals. We collect only what we need to do that. Your full name and age stay hidden from agents unless you choose to share them when you send a request, and sharing stops when the request ends. We never sell your information. We do not show ads.

Who we are

PathFolk is published by Adtani Education Ventures LLC, a Texas limited liability company, doing business as PathFolk, 1909 Central Drive, Suite 201, Bedford, TX 76021. Questions, requests, or complaints: za.backup1@gmail.com.

What we collect

• Your account: name, email address, and password. Your password is handled by Google Firebase Authentication. We never see it.
• When you request an appointment: your name, email, optional phone number, how you prefer to be contacted, the service you want, the time you pick, and an optional note. We also ask you to confirm that you are 18 or older when you create your account, and we keep the time you confirmed.
• Optional age: your age is optional. Your full name and age are shown to an agent only if you agree to share them when you send that request. If you do not, the agent sees "PathFolk client" and no age. We do not collect date of birth or height. We do not collect health information. Please do not type health details into notes or messages.
• Messages you send to an agent or receive from one.
• Reports and blocks: if you report or block someone, we keep a record of who, why, and the recent messages in that conversation so we can review it, until the account is deleted.
• If you are an agent: profile details (name, bio, city and state, years, services, carriers, languages), license details (license state, license number, NPN, expiration date), availability, follow-up notes you write, and subscription status. We check your license against public state records. Your public profile shows only your name, your categories and your area. Your license number and NPN are never shown to the public. You confirm your email address before you apply.
• Purchase status: when an agent subscribes, Apple processes the payment. Our payment partner RevenueCat tells our server whether the subscription is active and when it ends. We do not see or store your card number.
• Basic technical data our providers create while running the app, such as crash reports or server logs.

Please do not enter Social Security numbers, bank or card numbers, passwords, or other highly sensitive information anywhere in the app.

How we use it

To run the app: sign you in, show agent pages, schedule appointments, deliver messages, verify agents, send you notices about your account (for example a new appointment request or a new message), keep people safe, handle reports, process subscriptions, and follow the law. We do not use your information for advertising, and we do not sell or rent it.

Who can see your information

• The agent you contact can see your contact details, and only while your request is open (requested or confirmed). Your full name and age are visible to that agent only if you chose to share them.
• If a request is declined or cancelled, or you end the connection, sharing turns off and your contact details, name and age are hidden from that agent again. (The agent may still have copied what they already saw. See our Terms about agent duties.)
• Other clients and other agents cannot see your requests or messages.
• PathFolk's owner can review agent applications and reports, and can see summary numbers. We do not routinely read private messages. We may review messages that are reported, when needed to protect safety, or when the law requires.
• Service providers who help us run the app, under their own privacy terms: Google (Firebase and Google Cloud) for sign-in, database, and servers; Apple for the App Store and payments; RevenueCat for subscription status; and, once we turn on email alerts, an email delivery provider (Resend) that sends you notices. We do not give them permission to use your information for their own advertising.
• Legal and safety: we may share information if the law requires it (for example a valid court order) or to protect someone's safety or our rights.

Emails

If you are an agent, or you have booked an appointment, we may email you about activity on your account (a new request, a new message, approval of your profile). Emails never include the text of your messages. We also send account emails: agents get a link to confirm their email address, and anyone who asks gets a password reset link.

How we protect it

Data is stored with Google Firebase (Google Cloud). Google encrypts data in transit and at rest. The app cannot read the database directly. Every request goes through server code that checks who you are and what you are allowed to see. We test these rules. No system is 100% secure, so please share only what you are comfortable sharing. If we learn of a data breach that affects you, we will tell you as the law requires.

How long we keep it

We keep your information while your account is open. When you delete your account in the app (Account, then Delete my account), we permanently delete your profile, requests, messages, blocks, every report you made and every report made about you (including the message copies inside them), and, for agents, your agent profile and notes. We keep nothing about you for safety review after that. Backups and logs may keep traces for a short time before they expire. For your safety we ask you to type your password again before we delete anything. We may keep limited records if the law requires it or to prevent fraud. If you have a paid agent membership, cancel it in your iPhone's Subscriptions settings first. Deleting your account does not cancel billing.

Your choices and rights

• Look at and update your details in the app.
• Choose whether to share your name and age on each request, and turn sharing off any time.
• Block or report anyone.
• Delete your account in the app.
• Ask us for a copy of your information, or ask us to correct or delete it, by emailing us. If you live in a state with a privacy law (for example Texas or California), you may have extra rights, and we will honor them. If we deny a request, you can appeal by emailing us, and you can contact your state attorney general.

Children

PathFolk is for adults 18 and over. It is not meant for children, and we do not knowingly collect information from anyone under 18.

Apple and TestFlight

If you install through TestFlight or the App Store, Apple may collect information under Apple's own privacy policy (for example crash reports or feedback you choose to send).

Not advice

PathFolk connects people with agents. It does not give insurance, tax, legal, or financial advice. Agents are responsible for the advice they give.

Changes

If we change what we collect or how we use it, we will update this page and the date, and tell you in the app if the change is important.